Solar PanelsSolar Torches and ChargersMotorhome / Caravan KitMounting SystemsInvertersControllersCables and ConnectorsBatteriesVoltage Meters
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You are always welcome to give us a call or send us an email if you have any (technical) questions but as we regularly receive similar questions, check if yours can be answered below:
A: Yes, we do deliver to other countries. For the delivery cost of your order email admin@thousandsuns.com, please include a list of items you wish to order as delivery costs are based on weight.
Delivery question
Q. Do we deliver to other countries?A: Yes, we do deliver to other countries. For the delivery cost of your order email admin@thousandsuns.com, please include a list of items you wish to order as delivery costs are based on weight.
Solar panel questions
Q: Are these solar panels waterproof? A: Absolutely, they are made to last 20 years outside. they are made from High quality anodized aluminum frame Q: Are these panels suitable for on my boat/yacht A: yes. you should wash them with clean water from time to time to get rid of the salt deposit. Q:How do I install panels for my caravan or motor home? A: You can use the mounting feet that we sell with sicoflex.
Q: How can I calculate how much power I need for my solar panel?
A: You first need to calculate your annual power consumption to find the solar panel power that best suits your consumption. You must know which device you use and how long per day or per week.
For example; if you use three 30W bulbs 2 hours a day, one 50W TV one hour a day and one 20W Hi-Fi one hour a day, your daily energy consumption will be :
- 3 x 30W = 90W per hour, during two hours, then 90W x 2h = 180 Wh per day
- 1 x 50W = 50W per hour, during one hour a day, then 50W x 1h = 50 Wh a day
- 1 x 20W = 20w per hour, during one hour, then 20w x 1h = 20 Wh a day
Your total daily energy consumption is : 250 Wh
Then you have to assess the average number of hours per day that the sun is shining in your region. You just have to divide your daily energy consumption by the number of sun hours to approximately calculate the solar panel power you need.
For example, if the sun is shining 5 hours a day in your area, you need a 250 / 5= 50 W solar panel power.
Q: Will the 20W Kit - Motorhome/caravan solar kit keep my 100A caravan battery charged while in store with only the alarm in use?
A: It depends on the amount of direct sunshine you get. 20W would be fine for a 100A battery if you get many hours of sunshine. If not you should upgrade to the 40W Kit - Motorhome/caravan solar kit.
Q: Will the 20W Kit - Motorhome/caravan solar kit keep my 100A caravan battery charged while in store with only the alarm in use?
A: It depends on the amount of direct sunshine you get. 20W would be fine for a 100A battery if you get many hours of sunshine. If not you should upgrade to the 40W Kit - Motorhome/caravan solar kit.
Q: How do I get 24 V from your 12 V panels?
A: In order to get 24 V you have to put at least two panels in series.
Solarpod questions
Solarpod questions
Q: Do I need a 6A controller for my Solarpod?
A: No, it is inside the Solarpod.
Q: When the 5 Blue LED lights are on, is the Solarpod fully charged or fully discharged?
A: Fully charged.
Q: How do you interpret the battery condition indicator?
A: The blue LEDs show how much charge there is in the Solarpod. Each LED represents 20% of the full charge.
Q: Does the unit need to be turned on/off to receive solar/ mains charge?
A: The unit does not need to be turned on in order to charge. However if you turn it on it will allow you to monitor the charging of the Solarpod:
1. The blue LEDs show how much charge the Solarpod currently holds.
2. The yellow LEDs show the rate of charge (it depends on the sun illumination).
Q: What is the maximum peak start load for the mains inverter?
A: 800W within 1 second.
Q: What happens if the unit is overloaded, does it cut out/ reset?
A: The Solarpod has a security mechanism that will shut off the device if the unit is overloaded.
Q: How long can the unit retain full charge in storage?
A: 1 year.
Q: What is the peak load from the inverter? (required for refrigeration)
800W.
Q: Can the battery be replaced?
A: The battery can only be replaced by Thousand Suns.
Q: How much current can the 12V outlet deliver?
A: 10A.
Q: Is there an alarm or indication to indicate loss of power due to battery exhaustion?
A: There will be a depletion of the blue LEDs. If if you are on the last LED and doing something very important you should consider charging it. You can charge and discharge at the same time so you do not need to stop what you are doing.
A: US equipment operates on a 110V/60Hz power, while in the UK the power is 200V/50Hz. So if you are taking US equipment to the UK, then you need a voltage converter kit. It will step down the voltage, and it also includes adapters for the different shaped plugs. What it does NOT do is change the frequency. For most electronics, it does not matter. Internally the power supply converts the power to DC which has no frequency (Hz). Motor-driven appliances can suffer from the frequency difference. Small appliances such as shavers, don't generate enough heat, nor are they used long enough to cause damage. However large appliances, such as vacuum cleaners could wear out sooner.
Q: How do you interpret the battery condition indicator?
A: The blue LEDs show how much charge there is in the Solarpod. Each LED represents 20% of the full charge.
Q: Does the unit need to be turned on/off to receive solar/ mains charge?
A: The unit does not need to be turned on in order to charge. However if you turn it on it will allow you to monitor the charging of the Solarpod:
1. The blue LEDs show how much charge the Solarpod currently holds.
2. The yellow LEDs show the rate of charge (it depends on the sun illumination).
Q: What is the maximum peak start load for the mains inverter?
A: 800W within 1 second.
Q: What happens if the unit is overloaded, does it cut out/ reset?
A: The Solarpod has a security mechanism that will shut off the device if the unit is overloaded.
Q: How long can the unit retain full charge in storage?
A: 1 year.
Q: What is the peak load from the inverter? (required for refrigeration)
800W.
Q: Can the battery be replaced?
A: The battery can only be replaced by Thousand Suns.
Q: How much current can the 12V outlet deliver?
A: 10A.
Q: Is there an alarm or indication to indicate loss of power due to battery exhaustion?
A: There will be a depletion of the blue LEDs. If if you are on the last LED and doing something very important you should consider charging it. You can charge and discharge at the same time so you do not need to stop what you are doing.
Connection question
Q: Is there a simple way to connect a 230/60vac device to the 230/50vac port?A: US equipment operates on a 110V/60Hz power, while in the UK the power is 200V/50Hz. So if you are taking US equipment to the UK, then you need a voltage converter kit. It will step down the voltage, and it also includes adapters for the different shaped plugs. What it does NOT do is change the frequency. For most electronics, it does not matter. Internally the power supply converts the power to DC which has no frequency (Hz). Motor-driven appliances can suffer from the frequency difference. Small appliances such as shavers, don't generate enough heat, nor are they used long enough to cause damage. However large appliances, such as vacuum cleaners could wear out sooner.
